THAT Wallet · Buying guide

Buy THAT on CoinStash

Buy THAT with dollars on CoinStash, an Australian exchange, and send it to your THAT wallet. Usually cheaper than a card for larger amounts, with a few more steps.

  • About 15 minutes, first time
  • PayID or bank transfer
  • ID check at CoinStash

What you'll need

  • The THAT app, with a wallet

    No wallet yet? The setup guide takes about ten minutes.

  • Photo ID

    A driver licence or passport, for CoinStash's identity check when you sign up.

  • Dollars in your bank account

    You'll deposit by PayID or bank transfer.

Why the extra step at the end

While THAT sits on CoinStash, CoinStash holds the keys. The last two steps move it to the wallet on your phone, where only you do. Everything on this page is CoinStash's own process as published in its help centre; if their screens change, follow theirs.

The 5 steps

  1. Copy Your Wallet AddressReceive, then Copy, in the THAT app
  2. Set Up CoinStashSign up, verify, deposit dollars
  3. Buy THATDollars in, THAT out
  4. Withdraw to Your THAT WalletPaste your address and check it twice
  5. Watch It ArriveIt shows in your wallet in minutes

Prefer to stay in the app? Tap Buy in your wallet to pay by card or Apple Pay instead. Buy THAT in the app, step by step.

Step 1 of 5 · Your address

Copy Your Wallet Address

From Receive in the THAT app.

  1. In the THAT app, tap Wallet, then Receive.

    The Wallet tab with the Receive button highlighted
    Tap Receive.
  2. Tap Copy next to Wallet address.

    Your address starts with 0x and is 42 characters long. It's the same on every EVM network, which is why the screen says so.

    The Receive screen with the Copy button highlighted; the QR code and address are hidden in this picture
    Copy puts your address on the clipboard.

Safe to share

An address is like an account number: anyone can send to it, nobody can take from it. The one thing never to type into an exchange, or anywhere else, is your 24-word recovery phrase.

Step 2 of 5 · CoinStash

Set Up CoinStash

An account, an ID check and some dollars.

  1. Sign up at coinstash.com.au and verify your identity with a photo ID.

    Every Australian exchange has to do this before you can buy. It takes a few minutes, and CoinStash emails you when it's done.

  2. Deposit Australian dollars by PayID or bank transfer.

    CoinStash shows you its PayID and a reference. Paying it from your banking app is free at most banks, and the dollars usually appear in your CoinStash account within minutes.

Already have an account?

Skip straight to the next step. Any Australian exchange that lists THAT works the same way: buy, then withdraw to your address.

Step 3 of 5 · Buy

Buy THAT

Dollars in, THAT out.

  1. Open THAT on CoinStash: coinstash.com.au/that/buy.

  2. Under Instant, enter the amount in dollars and tap Buy THAT.

    CoinStash shows its fee and the amount of THAT before you confirm. The THAT now sits in your CoinStash account; the next step brings it home.

Step 4 of 5 · Withdraw

Withdraw to Your THAT Wallet

Paste your address and check it twice.

  1. In CoinStash, choose to withdraw your THAT.

  2. For the destination choose A personal wallet, and for the recipient Myself.

    Australian exchanges must ask this for every withdrawal (the Travel Rule). A self-custody wallet you control is exactly what those two options describe. A short declaration follows: your name, suburb and the purpose of the transfer.

  3. Paste the address you copied from the THAT app, and check the first and last few characters against your wallet card.

    Check that the network CoinStash shows is Polygon or Ethereum. THAT has the same address on both, and your wallet shows both.

  4. Review the amount and the network fee, then confirm.

    The fee is the blockchain's, passed on by CoinStash, and comes out of the amount sent. A first withdrawal may sit as “pending verification” for a little while; that is CoinStash's own check, and it emails you if it needs anything.

Paste, don't type — and look

Transactions can't be reversed. Always paste the address from the THAT app's Receive screen, never from a message or your transaction history, and read the first and last four characters back before you confirm.
Before you confirm

Tick all three to continue

Step 5 of 5 · Arrives

Watch It Arrive

A few minutes, usually.

  1. Open the Wallet tab in the THAT app. Your THAT appears in the list, and in Activity.

    Usually within minutes of CoinStash sending it. Pull down to refresh if you're watching for it.

    The Wallet tab, with the token list highlighted where THAT appears
    It shows here. (This picture is a new wallet, still at zero.)

Taking longer?

Check the withdrawal's status in CoinStash first: until it says sent, the THAT hasn't left. Once it has, CoinStash shows a transaction ID you can look up on a block explorer, and it will be in your wallet moments later.

Transfer complete

It’s in Your Wallet

Bought on an exchange, held by you. From here it spends like cash at any business that takes THAT.

What's next

Buying on CoinStash — Questions

Why move THAT off CoinStash at all?+

On an exchange, the exchange holds the keys: it can freeze withdrawals, and if it failed your balance would be a claim against it. In your THAT wallet the keys are yours, nobody can freeze it, and it's ready to spend at any business that takes THAT.

What does it cost?+

CoinStash's trading fee is shown when you buy, and a small network fee is deducted from a withdrawal; CoinStash shows it on the review screen before you confirm. Depositing dollars by PayID is free at most banks. THAT doesn't charge anything.

CoinStash asks who the recipient is. What do I choose?+

Choose A personal wallet, then Myself. Australian exchanges have to ask this (the Travel Rule) for every withdrawal, and a self-custody wallet you control is exactly what those options describe.

My withdrawal says it's pending verification.+

CoinStash sometimes holds a withdrawal, especially a first one or a large one, while it runs its own checks. It will email you if it needs anything. Nothing is wrong on the THAT side; the transfer hasn't left CoinStash yet.

Which network should the withdrawal use?+

Either Polygon or Ethereum works: THAT has the same address on both, and your THAT wallet shows both. CoinStash sends THAT on Polygon. Never send from a network that isn't EVM-compatible, and never send a different coin to this address.

Can I use a different exchange?+

Yes, any exchange that lists THAT. Withdraw THAT on Polygon or Ethereum to the address from your Receive screen, exactly as in this guide. If an exchange only offers one of those networks, that one is fine.